Cancellation Policy/ No Show Policy
I understand that there are times when you must miss an appointment to emergencies, or obligations for work or family. However, when you do not call to cancel an appointment, you may be preventing another client from getting their services done. Conversely, the situation may arise when another client fails to cancel and we unable to schedule you for a visit, due to a seemingly "full" appointment book.
Cancellation Fee: A 48 hour notice is required here at Skinlogic. If notice is after 48 hours, the charges will apply. $50 on a thirty minute to one hour fifteen minute appointment. $75 on a one hour thirty to two hour appointment.
A No Show is considered 15 minutes past scheduled time without informing the store. After 2 No shows, services will no longer be provided here at SkinLogic. Cancellation fee will apply.
When running late, please give a call or text to let me know. If you will be 15 minutes past your scheduled time, we will have to reschedule the appointment. No exceptions. Cancellation Fee will apply.